Aktivhotel Hochfilzer

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Winter opening on 22nd December 2017

Winter opening on 22nd December 2017



Thank you so much! Vielen Dank! Danke! Merci! Grazie! Gracias! Tak!
for the amazing moments together in summer 2017!

We will start into winter 2017_18 on 22nd December 2017! In the meantime you can give us a call every Monday, Tuesday and Friday from 10.00 am till 12.00 pm. Or you can send us an email anytime. More

Super Skiing Weeks

Super Skiing Weeks

ideal for couples, single travellers and families with teenagers
from EUR 470,00 per person

⋅ 4 nights
⋅ Hochfilzer Inclusives
⋅ 3-day ski pass for the SkiWelt Wilder Kaiser
⋅ free ski rental from 10th to 23 March 2018 !!! More

SkiWelt Family Special

SkiWelt Family Special

ideal for families with small children
from EUR 436.00 per person

⋅ 4 nights
⋅ Hochfilzer Inclusives
⋅ children up to 15 years free
⋅ free ski passes for children
⋅ free ski rental from 18th March 2017!!!

More

Breath Fresh Mountain Air

Breath Fresh Mountain Air

⋅ 7 or 4 nights from EUR 354,50 per person
⋅ Hochfilzer Inclusives
⋅ 3 or 6 day lift and hiking pass
⋅ 1 child up to 11 years free More

Our top offers

Dorf 33, A-6352 Ellmau+43 (05358) 25 01info@hotel-hochfilzer.com

Frequently asked questions

Allergy sufferers

I have an allergy - is that a problem?
When booking your room, please let us know if you have some kind of allergy or food intolerance.
We are happy to provide an allergy bedding for you and our kitchen team will leave nothing to be desired.
From 21st December 2013 we can offer two brand-new accessible and allergy friendly rooms.
Please let us know in advance if you prefer one of these rooms.

Lifts / Elevators

Are there any lifts in the hotel?
There are 3 lifts in the main building.
In our Appartment Haus Garden (opposite the main building) and in the Alpenpension Claudia there are no lifts.

Bathrobes and Towels

Are thery any bathrobes or towels in my room?
If you stay in the hotel or in the Appartment Haus Garden (just opposite), towels and bathrobes are provided in your room.
If you stay in Alpenpension Claudia, you will get your bathrobes and towels at the reception desk.
We kindly ask you to use your towels anywhere in the pool and sauna area.

Train stations

I will travel by train. How do I get from the train stations (Kufstein, Wörgl, St. Johann) to the hotel?
By bus ... Please find the timetables here: www.postbus.at
By taxi ... We are happy to organise the transfer for you or there are several taxi companies just outside the train stations.

Disabled-friendly

Are there any rooms for disabled people?
Not all rooms are equipped for disabled guests. Please let us know if you need a lift in your bathroom or a wheelchair. From 21st December 2013 we can offer two brand-new accessible friendly rooms. Please let us know in advance if you prefer one of these rooms.

Payment

Which methods of payment do you accept?
We accept cash and debit cards (pin code required), Visa, Mastercard, Diners or Amex.
There is a 2% discount on your lodging costs (without tax!), if you pay cash.

Check-in and Check-out

Check-in:
All rooms are ready from 2pm on.

Check-out:
All rooms must be cleared by 11am.

Meal times

What time is dinner/ breakfast?
Breakfast: 8am - 10.30am (on request also at 7.30am)
Dinner: 6.30pm - 8pm

Bicycles

Is there a place where we can leave our bicycles?
There is a bike room only a two minutes walk away from the hotel.
Please ask for the key at the reception desk.

Pets

Are pets allowed in the hotel?
</u>We are a pet-friendly hotel.
When booking a room, please let us know that you bring your pet with you.
Summer: € 5,00 per pet/ day
Winter: € 8,00 per pet/ day
There are no pets allowed in the Appartment Haus Garden (opposite the hotel).
Thanks for your understanding.
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Guest Card

Guest card - where do I get it from and what is it for?
You will get your guest card after you've been checked-in.
You get discounts with your Guest Card, e.g. Free ski bus and much more!
There is a list with the reduced services at the reception desk.

Holiday information

Where can I find all information I need for my holiday?
We are happy to send you more information about the hotel and the holiday region.
Just send us an email: info@hotel-hochfilzer.com

Childcare

Do you offer childcare services?
Kids club: from Sunday to Friday, 6pm - 8pm (minimum 4 children)
varied kids buffet, activity programme, FUN FUN FUN !!!
Please register at reception desk or tell the service staff till 11am.
Full-day child care in winter from Monday to Friday.
More information: http://www.ekiz.or.at

Massages and beauty treatments

Do you offer massages and beauty treatments?
We are happy to arrange a massage or a beauty treatment for you.
There is a cosmetic studio just opposite the hotel.
(Closed on Sunday and Monday).
Please find more information here:

Parking

Do you have an underground car park or parking spaces?
Underground parking: € 5,00 per car/night
Free parking: along the outside and behind the tourist office (next to the hotel).
Free parking at Pension Claudia: just behind the building

Pension Claudia

Please note that, you have to check-in in the hotel (main building).
You will get your key and guest card and we will direct you to the pension.

Smoking

Is smoking allowed in the hotel?
Our hotel is a non-smoking hotel (all 3 buildings).
Smoking is only permitted outside the building (terrace, balcony).

Reception

Our reception team is available from 7.30am - 10.30pm.
If you leave the hotel later than 10pm, please take your room key with you.

Safe

Is there a safe in the room?
There is a safe (free of charge) in every room.
(with an user manual)

Pool area

Opening hours:
The indoor pool and whirlpools: 7.30am - 8pm (longer on request).
Steam and sweat bath: 2pm (earlier on request)
Saunas: 3pm (earlier on request)

Ski lift and ski bus

Where is the closest ski lift?
The next ski lift is just a 3 minute walk away from the hotel.
The Hartkaiserbahn is 5 minutes away (by car/ bus).
There is a ski lift just opposite the Alpenpension Claudia.

Is there a free ski bus in Ellmau?
With your guest card you can go by bus for free.
The next stop is just next to the hotel.
Timetables are available at the reception desk.

Ski or hiking pass

Where can I buy a lift pass?
You can get your ski/ hiking pass at the reception or at any lift bottom station.
There is a deposit of € 2,- per pass.

Late arrivals

If you arrive later than 8pm, please give us a short call.
(+43) 5358 2501

Phone

Can family members or friends contact me?
Hotel and Haus Garden: (+43) 5358 2501 + room number, e.g. (+43) 5358 2501 203
Pension Claudia: (+43) 5358 25117 + room number, e.g. (+43) 5358 25117 01

Table reservations

I would like to reserve a certain table - is that possible?
When you arrive, you will be directed to your table.
You will have dinner/breakfast at this table during your whole stay.
If you would like to sit somewhere else, please let us know timely.

Washing and Ironing

Can I do my washing and iron my clothes in the hotel?
We don't offer a washing or ironing service.
But we do have a guest laundry.
It's € 5,- per wash and dry cycle.
Please register at reception.

WiFi

Is there an internet or WiFi access in the hotel rooms?
All rooms in our hotel, our Haus Garden and in the Pension Claudia have a free Wi-Fi access. You can find your login code on your guest card. Please see our reception desk for more information

Free Wifi